Frequently asked questions

What materials are XASSION condoms made from?

Our condoms come in latex and non-latex variants. The SENSATION NON-LATEX is made from polyurethane for a natural feel and latex-free option. Other variants like SILK ULTRA THIN, GLIDE EXTRA LUBRICATED, PURE CLASSIC LATEX, and COMFORT FIT XL use high-quality latex. All are tested for strength and reliability.

Are XASSION condoms certified and safe?

Yes, all products are certified with CE, ISO 13485, EU MDR, FSC, BSCI, and SGS standards. Each pack includes a barcode, batch/lot number, and expiry date for traceability. They are rigorously tested for safety and effectiveness.

How does the discreet disposal system work?


Our resealable pouch makes disposal easy and private:

  • OPEN FOIL to access the condom.
  • USE SAFELY as per instructions.
  • SEAL IN POUCH after use (it's odor-proof and leak-proof).
  • DISPOSE IN BIN discreetly. This eco-friendly feature ensures privacy and reduces waste.
What sizes do you offer?

Our range includes standard sizes and COMFORT FIT XL for a better fit. Check product details for nominal width and length to find your perfect match.

Do you ship internationally?

Yes, we ship to the EU, UK, USA, Australia, and New Zealand. Shipping times vary: 3-7 days for UK/EU, 5-10 days for USA/AUS/NZ.

What is your return policy?

Unopened products can be returned within 14 days. Opened items cannot be returned for hygiene reasons. Contact us for a refund or exchange. Check our Returns Policy for details.

How do I ensure proper use of the condom?

Always check the expiry date, open carefully, and use with compatible lubricants. For best results, follow the instructions on the pack. If you have allergies (e.g., latex), choose our non-latex option.

Is my order discreet?

Absolutely! All orders are shipped in plain, unmarked packaging.

Are XASSION condoms eco-friendly?

Yes, we use sustainable materials where possible, and our resealable pouch promotes responsible disposal. We're committed to FSC-certified sourcing and reducing environmental impact.

What if I have a latex allergy?

Our SENSATION NON-LATEX variant is polyurethane-based and latex-free, perfect for sensitive users. It's ultra-thin for a natural sensation without irritation.

How can I track my order?

Once shipped, you'll receive a tracking link via email. Delivery partners vary by region (e.g., DHL for EU/UK, USPS for USA).

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